Reprice an Expired Countertop Quote

To reprice an expired countertop quote, confirm the current scope, check the actual material available, update the cost assumptions, and review the installation window. Preserve the earlier version and explain the differences in a revised offer. A quote’s expiration date does not establish the terms of an accepted contract. Handle accepted work through your agreed change process, and send unclear commitments to the person responsible for the account.

A customer calls about a kitchen you quoted two months ago. They want to approve it today, but the selected slabs have sold and the island has grown. Sending the old PDF again would leave the shop pricing yesterday’s job with yesterday’s material.

Separate an Old Offer From an Approved Job

Start with the record of approval. Was this an unaccepted estimate, a signed order, or work with a deposit already received? Check the correspondence as well as the document status. The estimator should not decide that an existing commitment disappeared because a date passed.

This article covers the operational review of an unaccepted offer. For approved work, use your shop’s countertop change order process. Keep questions about contractual obligations with your authorized account owner or adviser.

Give one estimator responsibility for the revision. Record the old quote number, its issue date, the customer’s current request, and the date you will respond. Keep the earlier drawing and quote accessible so another employee can explain the change.

Reconfirm the Job Before Updating Prices

Ask whether the layout, dimensions, edge, sink, cooktop, backsplash, and installation requirements remain the same. A new appliance or added waterfall can change material demand as well as labor. Write down what is confirmed and what still needs verification.

Compare the current request against the old drawing. Mark changed pieces and services. If the customer cannot confirm a detail, state the assumption in the revised offer and explain when it must be resolved.

Do not hide a scope change inside a material increase. Separate the cost of the larger island from the cost of a newly selected slab. That distinction gives the customer a useful choice, such as keeping the original dimensions while selecting another available material.

Check Availability and Cost Separately

A catalog color can still exist while the quoted lot is unavailable. Ask the warehouse or purchaser to verify the specific pieces, usable dimensions, condition, and any existing reservations. For special orders, obtain a current supplier quote and expected arrival rather than reuse an old delivery promise.

Then update the cost basis you use for pricing. Check material, freight included in landed cost, bought-in components, subcontract work, and the service assumptions that changed. Use your established cost definition consistently. Do not count the same freight or labor allowance twice.

Rebuild the selling price using your shop’s pricing method. Check the resulting margin rather than applying an arbitrary increase to the old total. The markup and margin guide explains the distinction.

Original Example: Explain a Revised Offer

This hypothetical example uses US dollars, excludes tax, and assumes unchanged direct labor. It is not a market benchmark or a promised Stonify result.

The original offer was $7,800 with $5,070 in estimated direct cost. Gross profit was $2,730, giving a 35% gross margin. Replacement material adds $390 and a requested extra cutout adds $90 in direct cost. Revised direct cost is $5,550.

If the shop chooses to retain a 35% gross margin, the calculation is $5,550 divided by 0.65, or $8,538.46 before tax and any rounding policy. The $738.46 selling-price difference covers the added costs while retaining the assumed percentage. It is not simply a $480 surcharge.

The revised offer should identify the replacement material, added cutout, price difference, and current scheduling assumptions. If the customer declines the added cutout, calculate that option separately rather than promising the entire old price.

Repricing Worksheet

Copy these fields into your review record:

• Original quote number, date, version, and approval status.

• Current layout and drawing revision, with changes listed.

• Material pieces or supplier offer checked, including the verification date.

• Revised cost assumptions and the pricing method used.

• Changed selling-price lines and the reason for each difference.

• Current lead-time assumptions and the person who checked capacity.

• Unresolved items, their owners, and the response deadline.

• Revised quote version, validity date, reviewer, and date sent.

Recheck the schedule after the material review. A supplier’s arrival estimate is one input. Your shop also needs time for the remaining template, review, fabrication, and installation work. Describe a proposed window until the responsible scheduler confirms the commitment.

Give the Customer a Specific Response

An operational response can be short: “We reviewed quote Q-214 against your revised island drawing. The original lot is no longer available. The attached revision uses the replacement material we discussed and includes the added cutout. The revised total and proposed installation window are shown separately. Please review this version before approval.”

Adapt that original example to the actual facts. Never tell the customer that a piece is held or a date is confirmed until your team has made that commitment.

Keep Repricing Connected in Stonify

Stonify’s countertop quoting tools support shop pricing rules, cost and margin review, and visibility into slabs and remnants while estimating. Approved project information then connects to scheduling, purchasing, production, and accounting. These are verified public product capabilities; the worksheet above is a recommended shop process.

Choose Stonify when your repricing problem crosses those handoffs. An estimator needs more than an editable total when material availability and the next production slot also changed. Test the revised offer against the warehouse and scheduler’s views during evaluation.

Review an Old Quote With Your Team

Book a Stonify demo and bring an expired quote with a changed material or layout. Ask to review its costs, available material, and approved-job handoff so you can judge whether Stonify fits your repricing process.